ecommerce email templates • ready-to-use copy

Ecommerce Email Templates + Copy

Grab ecommerce email templates for Shopify & WooCommerce: welcome, abandoned cart, post-purchase, winback, and SMS nudges — with copy that’s short, premium, and built for conversions (not “newsletter fluff”).

We may earn a commission if you sign up through our links (no extra cost). Templates are independent of any platform.
What you get here
Plug-and-play flows Subject lines SMS copy Brand-safe tone

You can paste the copy into Omnisend/Klaviyo/etc. Then adjust only your product blocks and offer.

ecommerce email templates example showing automation flow templates
Example view: automation template structure (swap product blocks + offer, keep the copy short).

How to use ecommerce email templates (without losing your brand)

Most stores fail with templates because they paste generic text and hope it converts. These ecommerce email templates are intentionally short so you can make them feel like “your brand” in minutes. Do three things: (1) keep the structure, (2) swap the angle, and (3) keep the CTA clean.

Customize in 5 minutes (quick checklist)

  • Replace brackets: [Brand], [First name], [Checkout link], [Collection link].
  • Pick ONE angle: speed, quality, social proof, or urgency — not all at once.
  • Use one CTA: “Finish checkout”, “See best sellers”, “Shop now”.
  • Keep discounts late: no discount in Cart Email 1. Add it only if needed in Email 2 or 3.
  • Match your tone: premium stores = calm confidence; discount stores = urgency + deal framing.

If you’re building flows in Omnisend, start with Welcome + Abandoned Cart, then add Post-Purchase and Winback. That sequence is why ecommerce email templates work: you’re not sending random campaigns — you’re building predictable revenue blocks.

Ecommerce email templates library (add more over time)

Each pack includes: a recommended trigger, timing, goal, 2–3 email variants, and 1 SMS option. Start with the packs below — they cover the biggest revenue flows for ecommerce and are written for Shopify & WooCommerce stores.

All Welcome Abandoned cart Post-purchase Winback SMS
Pack 01 • Quick win

Welcome Series (3 emails)

Goal: first purchase + brand trust. Best for new lists and paid traffic.

  • Email 1: brand promise + best sellers
  • Email 2: social proof + objections
  • Email 3: gentle offer or urgency
Grab copy ↓ Beginner-friendly
Pack 02 • Highest ROI

Abandoned Cart (2 emails + SMS)

Goal: recover carts without killing margin. Premium tone, minimal discounts.

  • Email 1: reminder + product blocks
  • Email 2: urgency + FAQ
  • SMS: final nudge (short)
Grab copy ↓ Revenue
Pack 03 • Retention

Post-Purchase (2 emails)

Goal: reduce returns + increase repeat purchase. Works for almost every store.

  • Email 1: how-to + expectations
  • Email 2: cross-sell + review ask
Grab copy ↓ Retention
Pack 04 • Reactivation

Winback (3 emails)

Goal: bring back customers who stopped buying. Great with RFM segments.

  • Email 1: “what’s new” + best sellers
  • Email 2: personalized picks
  • Email 3: offer (only if needed)
Pack 05 • SMS basics

SMS Mini Pack (5 messages)

Goal: short, compliant, and effective SMS for carts + post-purchase updates.

  • Cart reminder
  • Back-in-stock
  • Delivery update

Ecommerce email templates: paste-ready copy

Below are paste-ready blocks. Replace the brackets with your brand/product. Keep it short. You can use these ecommerce email templates inside Omnisend (or any ESP) and add product blocks as needed.

Abandoned Cart — Email 1 (premium tone)

Subject + preheader
Subject: Still thinking it over?
Preheader: Your cart is saved — checkout takes 30 seconds.
Body (simple)
Hey [First name] —

Just a quick reminder: your cart is still waiting.

✅ Fast checkout
✅ Secure payment
✅ Easy returns

Finish your order here:
[Checkout link]

If you have a question, reply to this email — we answer fast.

— [Brand]

Tip: If you add a discount, do it only in Email 2 (not Email 1). Keep the first message clean and confident.

Welcome — Email 1 (brand promise)

Subject lines (3 options)
1) Welcome — here’s what we stand for
2) Your first look at [Brand]
3) Start here (best sellers inside)
Body (short)
Welcome, [First name] 👋

Here’s the promise:
• Quality you can feel
• Support that answers fast
• Products that make life easier

Start with our best sellers:
[Collection link]

If you tell us what you’re shopping for, we’ll recommend the right picks.

— [Brand]

Official references (why these ecommerce email templates work)

We keep the copy compliant and ecommerce-first. If you want to verify platform fundamentals, here are official references. These external links are also included so Rank Math can detect an outbound DoFollow link.

CTAs can use your internal redirects (e.g. /go/omnisend/), but Rank Math needs at least one true outbound link. The links above are outbound and “follow” (no nofollow).

Want the fastest implementation?

Start free, publish welcome + abandoned cart first, then add post-purchase and winback.

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